Privacy Policy

1. What We Do with Your Information When you purchase something from our online shop, we collect the personal data you provide (e.g., name, address, email address) as part of processing your order. When you visit our shop, we also automatically collect certain technical data such as your device’s IP address, browser type, and operating system, in order to help us improve our services.

  • Email Marketing (if applicable): With your explicit consent, we may send you information about our shop, new products, and updates. You may unsubscribe at any time by using the unsubscribe link in our emails.

  • SMS Marketing & Notifications (if applicable): If you provide your phone number during checkout and complete a purchase, you may—only with your prior consent—receive SMS messages about your order status (e.g., cart reminders) or promotional offers. You can opt out at any time by replying “STOP”.

  • Legal Basis: We process your data to fulfill contracts (such as completing purchases), comply with legal obligations, and protect our legitimate business interests, including marketing activities based on your consent.

2. Consent

  • How do we obtain your consent? When you provide personal data to complete a transaction, verify your payment method, place an order, or arrange delivery, we consider this as consent to use your data for that specific purpose. For other purposes (e.g., marketing), we will ask for your explicit consent.

  • How do I withdraw consent? You can withdraw your consent at any time by contacting us at support@elycuratm.com.

3. Disclosure of Information We may disclose your personal data if required by law or if you violate our Terms and Conditions.

4. Our Shop Platform Our shop is hosted by Shopify Inc. They provide us with the online store infrastructure to sell our products and services to you.

  • Data Storage: Your data is stored through Shopify’s secure data storage and databases on protected servers.

  • Payments: We comply with PCI-DSS standards. Payment transactions are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

5. Third-Party Services The third-party providers we use (such as payment gateways, shipping partners, and marketing tools like Facebook Pixel/CAPI) process personal data only as needed to deliver their services.

  • Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

7. Cookies We use cookies to enable the functionality of our shop, analyze traffic, and (with your consent) for marketing purposes.

  • Strictly necessary cookies: Required to operate the website.

  • Performance/Analytics cookies: Help us improve usability.

  • Marketing cookies: Used to provide relevant advertising (including tracking via pixels). You can manage your preferences through our cookie banner or browser settings.

8. Minimum Age and Consent By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have obtained consent from your parent or guardian to allow your minor dependents to use this website.

9. Changes to This Privacy Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

10. Contact & Your Rights If you would like to access, correct, update, or delete the personal information we hold about you, or if you have questions, please contact our Privacy Compliance Officer at: support@elycuratm.com